My parents were one of the early adopters to AT&T U-Verse when it first rolled out last summer and enjoy the service, but their bill went up and they've been seeing irregular charges recurring so they're looking to switch back to Time Warner Cable as soon as they can.
They're looking to me to help them through the process, and this is the first instance I've dealt with as far as switching back from U-Verse to cable.
Has anyone else had experience switching to cable from U-Verse? What's the best way to go about it? Namely, who do you schedule to come in first -- cable to do the install or U-Verse to disconnect? They'd be doing cable, phone and Internet. Does it make a difference who does what when?